Accepting new clients · Q2 2026
Base Brighton & HoveReply ≤ 1 biz dayOpen 04 / 12 open

Home > Services > AI Chatbots

AI Chatbots

A 24/7 assistant on your website that answers questions, qualifies leads, and books appointments while you sleep.

  • Service02
  • LocationBrighton & Hove
  • Response≤ 1 biz day

What is AI Chatbots?

What is AI Chatbots?

AI Chatbots are custom-trained website or WhatsApp assistants that answer customer questions, qualify leads, and book appointments 24/7. They help local businesses respond quickly even when the team is busy or closed.

A chatbot is useful when customers ask the same questions before they buy: prices, availability, locations, services, opening hours, and booking steps. It gives clear answers and collects the right details before a human follows up.

Cloud Hak trains chatbots on your website, FAQs, offers, and business documents. We can connect the bot to Automation and CRM workflows so new enquiries move straight into your pipeline.

How it works

A clear process from first call to live system.

You get a practical plan, visible progress, and implementation that is built around how your business actually works.

  1. 01_collect

    Discovery and training data

    We collect your FAQs, service details, policies, documents, and booking rules.

    Cloud Hak
  2. 02_build

    Bot build and training

    We create the conversation flows and train the AI on your business information.

    Cloud Hak
  3. 03_test

    Testing

    We test real customer scenarios and improve answers before the chatbot goes live.

    Cloud Hak
  4. 04_deploy

    Deployment and monitoring

    We add the chatbot to your site or WhatsApp and monitor performance each month.

    Cloud Hak

What you get

The deliverables are specific, useful, and ready to use.

  • included

    deliverable

    ✓ Custom-trained AI chatbot

    A practical part of the AI Chatbots setup, configured for your business instead of left as a generic task.

  • included

    deliverable

    ✓ Website widget integration

    A practical part of the AI Chatbots setup, configured for your business instead of left as a generic task.

  • included

    deliverable

    ✓ Optional WhatsApp integration

    A practical part of the AI Chatbots setup, configured for your business instead of left as a generic task.

  • included

    deliverable

    ✓ Lead qualification flows

    A practical part of the AI Chatbots setup, configured for your business instead of left as a generic task.

  • included

    deliverable

    ✓ Appointment booking

    A practical part of the AI Chatbots setup, configured for your business instead of left as a generic task.

  • included

    deliverable

    ✓ Monthly performance report

    A practical part of the AI Chatbots setup, configured for your business instead of left as a generic task.

Who is this for?

This service is best for businesses that need measurable improvement, not more digital clutter.

  • 01 —

    Businesses that get repetitive customer questions

    Cloud Hak keeps the setup plain-English, practical, and focused on calls, bookings, leads, or saved admin time.

  • 02 —

    Businesses missing leads outside normal opening hours

    Cloud Hak keeps the setup plain-English, practical, and focused on calls, bookings, leads, or saved admin time.

  • 03 —

    Service businesses that rely on appointments

    Cloud Hak keeps the setup plain-English, practical, and focused on calls, bookings, leads, or saved admin time.

  • 04 —

    Teams that want faster first responses without hiring more admin staff

    Cloud Hak keeps the setup plain-English, practical, and focused on calls, bookings, leads, or saved admin time.

FAQ

Common questions about AI Chatbots

How does the AI learn about my business?

We train the AI on your website, FAQs, service pages, offers, and business documents. We also set boundaries so it answers from approved information instead of guessing.

Can it book appointments?

Yes, an AI chatbot can book appointments when connected to your calendar or booking system. It can collect key details first so the booking is useful, not just a name and email.

Does it work on WhatsApp?

Yes, we can set up chatbot flows for WhatsApp as well as your website. WhatsApp is useful for local businesses because many customers prefer quick mobile conversations.

What if it gives a wrong answer?

We monitor answers and retrain the chatbot when needed. Complex or uncertain questions can be routed to you so the AI does not pretend to know something it should not answer.

How much does it cost?

AI chatbot setup starts from £500 plus £50/month for monitoring and support. More advanced booking, WhatsApp, or CRM integrations can increase the setup cost.

Can I see it in action?

Yes, we can build a demo so you can see how the chatbot would answer your real customer questions. A demo is the easiest way to judge tone, accuracy, and usefulness.

Related services

Useful services to connect with AI Chatbots

  • 03 —

    AI Voice Agents

    Never miss a call again. AI answers, qualifies, and routes callers to the right place.

    • Inbound
    • Outbound
    • CRM-routed
  • 07 —

    Automation

    Connect your tools so leads stop falling through the cracks. Forms, calendars, CRM, and ads all talking to each other.

    • Zapier
    • GHL
    • Workflows
  • 08 —

    CRM Setup & Management

    Get a CRM that actually works for your business. We set up, customise, and manage your customer relationship system so nothing falls through the cracks.

    • GoHighLevel
    • Pipelines
    • Reporting

Ready to get started?

Tell us what you need and we will send a clear next step.